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Home » Join Us » FAQ’s (the good, the bad and the ugly)

FAQ’s (the good, the bad and the ugly)

Job Descriptions
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Do you offer health benefits?

Yes! Our office proudly offers an HRA benefit through PeopleKeep! Full time employees (30+ hours/week) are reimbursed $200 a month toward any all health expenses. A list of eligible expenses can be found here. If you are already covered by a spouse, then the money can be used toward helping to cover copays or deductibles. If you need to find your own plan, then PeopleKeep will help you find an individual plan that covers you or your family. 

The beauty of this is that it allows you to choose for yourself the type of coverage that you feel is best for you and your family, and allows you take your plan with you should you ever part ways with our office. 

There is a 90 day waiting period after your hire date before employees are eligible for this benefit.

All employees are given access to an Aflac representative as well. Aflac offers dental, hospital, accident, cancer, and disability plans. Whatever plan you work out with the  representative is then withheld from your paycheck and the office sends a check to Aflac on your behalf. It's not like typical health insurance though in that Aflac reimburses you directly. So you pay up front first, and then Aflac pays you back. The nice thing about it is that you can customize your plan and only pay for the services that you need.

What about other benefits?

We offer great vision benefits! Our handbook describes the policies regarding who is covered and how often.

Paid Time Off (PTO) is also offered, and the rules surrounding it's accumulation and consumption are detailed in the handbook as well. Employees are encouraged to use their time away from the office. It's healthy.

Are there other bonuses or compensation?

Yes. The entire office staff receives a bonus that is split equally among them based on the gross income of the office. The details for this fluctuate from year to year, but the bonus system is something we love to do. Being able to reward the people who work hard to make the office what it is, is a thrill, and means that we met our goals, and we're growing and doing well.

We do not have commissions or bonuses separately for opticians. We believe in the patient experience as a whole and every person in the office makes that happen.

Is there any industry specific education or certifications?

Yes! Here are a couple of links to get you started.

American Board of Opticians (ABO) & National Contact Lens Examination (NCLE)

Licensed Dispensing Optician (LDO)

Certified Paraoptometric Technician (CPOT)

Certified Optometric Assistant (COA)

Will you help me get my certifications?

Yes! We love to help our employees reach their professional goals. Everyone in our office loves to teach and explain things. We also have a lot of written material with which to study. If you sit for a professional exam (such as the ABO, or NCLE) and pass it, then the office will reimburse you the cost of the exam, and may or may not toss some confetti on you to celebrate your accomplishment.

For already licensed individuals, the office will pay for your licensing renewal fees and reimburse you up to a certain amount for your CE credit hours.

We take a lot of pride in having well educated staff members so it's very important to us for you to be continually learning about your profession no matter how long you've been doing it. There's always something new to learn.

Do I have to buy my own scrubs/uniform?

We wear scrubs on 5 days of the week. The office purchases them for you when you get hired, and you pay a 50% deposit fee of $157.50. This amount can be paid with a check to the office in the first week of your time here, or $78.75 will be withheld from your first 2 paychecks. 

When your time with us is at an end, if you return all of your uniforms within 30 days of your separation date washed and in good, wearable condition then the deposit will be released back to you. 

What about tattoos and piercings?

We ask that employees with tattoos please keep them covered. Our patient base just isn't prepared for your levels of "cool." Piercings are expected to be mainstream and traditional as well.

What happens after I submit an application?

If you are applying for a position that we currently need to fill, then we will call or email you (usually within a couple of days) asking to set up a time to come to the office and chat with us for a sit down, face-to-face. If that goes well, and we think you might be what we're looking for, then you will be asked to return for a working interview.

What is a working interview?

Generally it lasts 2-3 hours and you come in and either observe the job you are applying for, or may be assessed for skills and knowledge you claim to have. The point of this is two fold.

1. You get to see the job in action. No list of job requirements on paper will ever tell you what a job is REALLY like. You might realize that this may not be the job or the place for you or you might start getting really excited because it looks awesome. Either way, you know more about us and what we're expecting.

2. It helps us get a better idea of what you do and don't know. It's ok to not know something. In fact, we expect it. It's unfair to both employee and employer for us to assume that you know something you don't and then both are disappointed after you get hired.

Do you still have more questions?? We would love to hear from you! Just push the button to email them to us below!